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Direct Reporting of Claims

24/7 Claims Handling

BITCO Insurance Companies believe good claims service begins with the prompt direct reporting of claims. Early information allows our claims representatives to affect better outcomes. BITCO Insurance Companies claims representatives are accessible day and night, especially in emergency situations.

Agents and customers are urged to provide a BITCO Insurance Companies First Report of Claim and follow with additional documentation and clarification as it becomes available.

BITCO Insurance Companies' 24/7 claims handling allows us to bring the benefit of timeliness to policyholders and claimants alike. Reporting options are outlined below.

To report by telephone:

Notify your BITCO Insurance Companies branch claims office using the toll free telephone numbers provided on the drop down menu found at Report a Claim.

During office hours, you will be connected with claims representatives ready to help.

After hours emergency situations are handled by an answering machine service providing information on whom to call for assistance.

To submit a claim online:

An electronic form (PDF) for the BITCO Insurance Companies First Report of Claim can be completed online by entering information in the fields provided.

You can and should print a hard copy of each Report for your filing and faxing needs before submitting the form to BITCO Insurance Companies claims.

To access the form go to Report a Claim. First-time users are encouraged to begin by reading "Help".